Information on Shipping

Several New Zealand courier companies, including Fastway Couriers and PBT, have ceased the shipping of all firearms and related items such as ammunition and gun powder, while they are conducting an internal review of their company policies and procedures.

We understand that this is an inconvenience to you and that the cost of shipping has increased because of it. Unfortunately, this is out of our control.

Custom Cartridges now works exclusively with Mainfreight for the shipping of firearms and ammunition. Delivery will be to your local Mainfreight depot or door to door, although that service is not available in rural areas.

Mainfreight Depots can be found in the following towns and cities:


A directory of Mainfreight services and locations can be found here

The rates below for shipping from the Mainfreight Taupo depot to your local Mainfreight depot (NZ-wide) are:

1-5kg parcel: $32
5-15kg parcel: $48

The cost for shipping to Queenstown is: $40/$62

Please note: Ammunition must be freighted in a separate parcel to firearms.

Sending
If you need to send a rifle to Custom Cartridges from anywhere in New Zealand, please contact us so we can negotiate the most cost-effective rate with our provider.

Pick Up & Drop Off
Custom Cartridges can facilitate pick up/drop off for your items by arrangement, but only in the Taupo, Tokoroa, Putaruru, Tauranga and Mount Maunganui areas. The cost for this service is:

1-5kg parcel: $10
5-15kg parcel: $15

Please contact us directly if you have any questions regarding these changes.

In case of pick up/drop off, there is no need to pack your firearm, ammunition, and bolts in separate parcels.

Packaging guidelines

  1. Choose a good quality box
    Use a double walled box, especially for deliveries that contain fragile items.
  2. Choose the right sized box
    Boxes that are too small may not protect their contents adequately. Boxes that are too large are likely to collapse if another parcel is placed on top of it during delivery.
  3. Protect your items
    Bubble wrap, packing peanuts, foam and newspaper can all be used to protect your items.
  4. Wrap each item individually
    When sending multiple items within one box, it’s recommended that each item is wrapped individually. This offers better protection and reduces movement.
  5. Seal the parcel with packing tape
    Seal all open edges of the parcel with wide tape on both the top and bottom of your package to ensure it doesn’t open during transit.
  6. Label your parcel
    Always use clear, accurate address labels on your parcels. If you are reusing boxes, ensure no previous labels or markings are visible.